LESSON 4: BotConversa Overview

Video Tutorial:

Dashboard: Displays daily graphs with the number of new conversations, total conversations, and tags added.

Audience: Works like a CRM, showing all contacts who chatted via WhatsApp, allowing you to view tags, sequences, campaigns and custom fields for contacts.

Contact Import: Allows you to import contacts in bulk through spreadsheets, useful for mass mailings, such as marketing campaigns.

Campaigns: Create links or QR Codes that start automatic conversations on WhatsApp when activated.

Broadcast: Performs mass sending, with the ability to schedule sending for future dates and configure delays between messages.

Live Chat: Chat system where agents can view and manage assigned conversations, marking them as open or completed.

Automation: Creation of keywords and message sequences for scheduled sending, improving automatic interaction.

Webhooks: Integration with external tools (Hotmart, etc.) to send automatic messages based on events, such as purchases or generated bills.

Conversation Flow: Visual tool for creating and managing conversation flows, allowing you to customize interactions with questions, menus, and notifications.

Support and Testing: Offers daily live support via Zoom and a help center to answer questions, as well as a 7-day trial period to evaluate the tool.

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CLASS 3: How to Connect Your WhatsApp to BotConversa
LESSON 5: How to test your BotConversa flow