In this video you will learn how mass mailings work in BotConversa
How Broadcasts Work in Chat Bot
In this guide, you will learn about the process and best practices for broadcasting in Bot Conversation:
- Introduction: The Chatbot broadcasting tool allows you to perform mass broadcasts to specific groups of people, making communication effective and comprehensive.
- Using Spreadsheets: To get started, prepare a spreadsheet with the desired contacts, whether active, inactive, or any other relevant group. Import this spreadsheet into Bot Conversation. In our help center, there are detailed videos on this import process.
- Importance of Audience and Delay: When planning a broadcast, it is crucial to consider the size of the target audience and the delay between blasts for each contact. This ensures that the broadcast is effective and does not overload the system.
- Creating a Broadcast: To start a new broadcast, follow the specific instructions on the Bot Conversation platform. This way, you can reach your contact base in an organized and strategic way.
Understanding and correctly applying these steps and recommendations will ensure that your broadcasts are successful and have the desired impact.