This article presents 6 automated service models that you can use in your sales recovery structure with BotConversa. These models are:
- Invoice Status Flow
- Approved Purchase Flow
- Pix Flow Generated
- Generated Bill Flow
- Refund Flow
- Cancelled Purchase Flow
Invoice Status Flow
💡This flow can be connected to a Webhook with Eduzz so that, as soon as a purchase is made, the flow is activated and the status of your customer's invoice is checked.
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https://app.botconversa.com.br/share-flow?share_code=ee352008-4c50-4d79-b686-bafa68c96010
Approved Purchase Flow
💡This flow will be activated if you configure it in an approved purchase webhook, for example: a webhook in Hotmart that will activate the approved purchase event. As soon as the event is triggered, that is, when the customer confirms the purchase, it will be automatically directed to the WhatsApp informed by the customer in the payment platform used to make the connection with BotConversa.
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https://app.botconversa.com.br/share-flow?share_code=a327438b-d47b-45ae-bb8c-c54703cccf10
Pix Flow Generated
💡This flow will be activated together with a Webhook configuration integrated with a payment platform. This way, when the customer generates a PIX (payment method), the flow will be triggered through a webhook.
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https://app.botconversa.com.br/share-flow?share_code=6bdce4ca-9613-4110-84e5-127377712897
Generated Bill Flow
💡A boleto generated flow is an automated process that, when issuing a boleto as a payment method, sends the customer information about the boleto, such as the amount, due date and a link to access it. It also includes automatic reminders for the customer to make the payment within the established deadline.
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https://app.botconversa.com.br/share-flow?share_code=2a4c48db-f906-4bf0-9cef-e5b1435ee931
Refund Flow
💡A refund workflow automates the process of requesting, validating, and returning funds to customers, ensuring that the request is verified and processed efficiently, with notifications at each step.
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https://app.botconversa.com.br/share-flow?share_code=26cd541f-c608-41f6-a503-47d1519b5b64
Cancelled Purchase Flow
💡A purchase cancellation flow notifies the customer that their order has been cancelled and may offer additional options, such as a refund or product exchange.
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https://app.botconversa.com.br/share-flow?share_code=39880144-7de1-4b3e-8534-219369552a98