This article presents 3 bot models that are extremely common for most BotConversa customers. These models are:
- Satisfaction Survey/NPS Flow
- Custom Image Flow
- Options Menu Flow
Satisfaction Survey Flows/NPS
💡The NPS (Net Promoter Score) satisfaction survey flow is used to measure customer satisfaction and the likelihood of recommending a product or service, being sent manually or through a sequence to the customer.
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https://app.botconversa.com.br/share-flow?share_code=05e2f710-f0a0-44b8-8668-4d2ddceeefe6
Custom Image Streams
💡A custom image sending flow is typically used to send personalized visual content to customers, such as promotions, thank yous, or updates, working in conjunction with Cloudinary.
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https://app.botconversa.com.br/share-flow?share_code=e6288545-759a-4d27-a91c-ba99e3832ff1
Options Menu Flows
💡A menu flow is an automated sequence that presents customers with a list of categories or actions through buttons. When selecting an option, the customer is guided to the corresponding step, such as viewing products or starting an order. This system allows for efficient and straightforward navigation, facilitating interaction and the search for information or services.
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https://app.botconversa.com.br/share-flow?share_code=257a0708-5599-444f-9d3d-f43a344bea84